NLP & Conversational
AI Solutions

Managing large volumes of text, contract variations, and multilingual communications by hand consumes valuable corporate resources. VNEXT designs and deploys end-to-end NLP systems, including custom text mining algorithms, automated document summarization pipelines, and intelligent semantic search engines, to remove administrative friction and surface the value held within your enterprise data.
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Solve your language-related tasks with maximum efficiency

Turn text into clear insights

Your emails, documents, and customer logs hold valuable information that often goes unused. We build NLP tools that analyze this text automatically, helping your teams make smarter decisions grounded in real data.

Stay in control of your AI

You should always know how your software reaches its decisions. Our NLP solutions are transparent and auditable, so your systems follow your internal rules and safety standards.

Automate smart customer support

We upgrade your chat and support tools so they understand what your users mean, not only the exact words they type, keeping client communication accurate, helpful, and available 24/7.

Protect sensitive data easily

Handling customer conversations demands strict security, especially in finance and healthcare. Our NLP software is designed to support compliance with GDPR, HIPAA, and local data regulations.

Our natural language processing services

NLP strategy and roadmap development

Choosing the right tech stack, or confirming that a text automation idea will even work, is difficult on your own. We remove the uncertainty by assessing your data readiness, aligning stakeholders, and mapping a realistic, step-by-step launch plan.

  • Current state analysis
  • Prioritized NLP use cases
  • Data and model governance
  • Tactical execution roadmap

NLP MVP development

A focused, feature-light product is the smartest way to test an idea. Our team builds a working prototype quickly, so you can gather real user feedback and measure performance before committing to full development costs.

  • Scope and success criteria
  • Model selection and prototyping
  • UX and API integration
  • Performance evaluation

Enterprise NLP development

We build durable language systems that handle heavy daily workloads and fit cleanly into your existing IT environment. From instant replies for live customer communication to large-scale processing of internal text archives, our engineers write maintainable code tuned for speed, accuracy, and data privacy.

  • Custom NLP pipelines
  • LLM orchestration
  • Real-time and batch architectures
  • IT system integration

Custom NLP model design

When standard, pre-trained tools cannot grasp your industry's terminology, we build custom models around your domain. Our team trains and fine-tunes specialized algorithms for niche tasks, from accurate document classification to detailed technical text generation.

  • Niche task optimization
  • Open-source model tuning (LLaMA, Mixtral, Vicuna)
  • Text classification and generation
  • Accuracy refinement

System and API integration

We deploy your finished language models securely to your preferred cloud or private server. Custom APIs and data pipelines connect the AI to your existing business tools and third-party data sources, and thorough stress testing keeps the system fast under heavy traffic.

  • Cloud and private deployment
  • API and middleware implementation
  • Workflow stress-testing
  • Third-party source connection

NLP solutions to
transform language processing tasks

AI chatbots and virtual assistants
Intent-aware chatbots that understand context and history, trained on your real interactions and connected to your knowledge base.
Speech recognition
Real-time speech-to-text that handles multiple languages, accents, and speakers, even in noisy or jargon-heavy environments.
Text-to-speech
Natural, human-like voices across languages and dialects, with accurate pronunciation and context-aware tone.
Machine translation
Domain-tuned translation for Vietnamese, Japanese, English, and more, preserving your industry terminology.
Text mining and information extraction
Automatically extract names, dates, invoice numbers, and key facts from documents into clean, structured data.
Intelligent document processing
OCR plus NLP to read, classify, and route scanned files, PDFs, and forms without manual data entry.
Text summarization
Extractive and abstractive models that condense long documents and transcripts into clear, accurate takeaways.
Text classification
Automatically sort emails, tickets, and documents into the right categories, flagging urgent items first.
Sentiment and emotion analysis
Detect tone, emotion, and polarity across reviews, surveys, and support channels with models tuned to your data.
Semantic search
Vector-based search that finds answers by meaning, not keywords, tuned to your domain.
PII detection and data anonymization
Detect and mask sensitive personal data in documents and conversations to stay compliant before storage, sharing, or AI training.

Your unstructured text holds answers. We help you find them and act on them.

Request NLP services

See our AI offerings in action

CHECK ALL OUR CASE STUDIES
  • AI Knowledge Assistant delivers instant search and 70% cost reduction

    ChatGPT integration for enterprise search accuracy

    AI Integration Natural Language Processing Generative AI

    A client operating with large volumes of internal data faced persistent challenges in retrieving relevant information quickly and accurately. By integrating the OpenAI GPT API into their existing system, we significantly improved data search accuracy and enabled intelligent linking between related datasets, reducing manual lookup time and improving operational efficiency across departments.

  • AI Agent for custom web applications built for the Japanese user experience

    AI Agent for custom web applications built for the Japanese user experience

    Large Language Model (LLM) Development Generative AI Enterprise AI

    We developed Generate UI Chatbot, an AI agent that creates reference interfaces so non-technical stakeholders can visualize a business management system before the real app is built. Stakeholders describe what they need in natural language, and the agent proposes layouts and renders visual previews, keeping the design aligned with Japanese customers' workflows, habits, and expectations.

  • AI-powered OCR for complex document recognition

    AI-powered OCR for complex document recognition

    OCR Intelligent Document Processing

    To tackle a massive pile of handwritten documents, passports, invoices, and meter reading slips, we built and deployed an AI-powered OCR system for our client. Using our own image processing technology, the tool cleaned up messy, scanned forms and turned them into neat digital data with 95% to 99% accuracy.

  • In-store visitor analysis through image recognition

    In-store visitor analysis through image recognition

    Computer Vision Retail Analytics

    We helped our retail client unlock deeper shopper insights by applying deep learning to their existing in-store security cameras. The system we built maps out visitor counts, traffic patterns, and demographics, letting them easily measure the impact of layout changes and improve the overall customer experience.

  • Speech recognition across multiple business applications

    Speech recognition across multiple business applications

    Speech Recognition Voice AI

    When our client needed a versatile speech recognition system that went far beyond basic voice commands, we built a solution that handles automatic meeting minutes, real-time translation, and smooth robot interactions. By continually refining the models with real-world usage data, we ensured the system's accuracy keeps improving the more they use it.

  • AI-driven hospital menu and inventory optimization

    AI-driven hospital menu and inventory optimization

    Intelligent Automation Healthcare AI

    A hospital managing complex dietary requirements for a large patient population needed a smarter approach to meal planning and ingredient procurement. We implemented an AI system that automatically generates personalized menus aligned with individual dietary restrictions and optimizes ingredient order forms based on patient volumes, reducing waste, improving nutritional compliance, and streamlining kitchen operations.

  • High-security face recognition built for enterprise-grade protection

    High-security face recognition built for enterprise-grade protection

    AI Facial Recognition Smart Security System

    We built a next-gen face recognition system with anti-spoofing technology, delivering over 80% verification accuracy even in low-light conditions and ensuring absolute security for enterprises. The solution enables hands-free attendance that automates check-in at building lobbies, alongside multi-site sync for centralized access data management across the entire system.

  • OCR technology for digitizing water meter readings

    OCR technology for digitizing water meter readings

    OCR Computer vision

    We helped a client digitize their water meter reading process with specialized OCR technology, accurately reading digits on old and new meters even when partially obscured or shot from difficult angles. The solution enabled automatic readings via smartphone camera and direct export to ERP systems, eliminating manual data entry.

  • Computer vision-powered person and clothing color detection

    Computer vision-powered person and clothing color detection

    OCR Computer vision

    A client needed a smarter way to monitor activity across their facilities, so we built a computer vision system that identifies people in frame, classifies attire, and recognizes dominant colors such as shirts, pants, hats, and accessories. Beyond simple detection, the solution enables area monitoring, access control, and real-time behavior analysis, backed by time and area-based statistical reports.

See how we apply NLP to your industry

NLP for manufacturing
  • Manufacturing

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  • Finance & Banking

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  • Healthcare

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  • Retail & e-commerce

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  • Education / Edtech

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  • Travel & Hospitality

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  • Media & entertainment

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  • Logistics

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  • Energy

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  • Professional services

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On the factory floor, NLP turns scattered logs, reports, and notes into fewer breakdowns and better products.

  • Maintenance log analysis
  • Supply chain analysis
  • Voice-controlled machinery
  • Quality report analysis
  • Product design insights

Why choose us?

Industry expertise

We deliver AI solutions built around the specific challenges, workflows, and compliance requirements of your industry.

Proof of
concept support

Before committing to full-scale development, we help you validate your AI idea fast with a focused POC that tests feasibility, surfaces risks, and builds stakeholder confidence early.

End-to-end
capability

From strategy and data preparation to model development, deployment, and ongoing maintenance, we cover every stage of the AI development lifecycle.

Senior engineering
talent

Over 70% of our AI team are senior-level, bringing the hands-on expertise and technical judgment your project needs from day one.

Our clients say it best

  • How CAC Croit automated medical document processing with VNEXT's AI development services

    How CAC Croit automated medical document processing with VNEXT's AI development services

    VNEXT's expertise in natural language processing helped us automate the time-consuming task of sorting medical literature. Their team understood our background context so well that they consistently turned vague ideas into working tools within just a week. This reliable, Agile approach has made a real difference in our daily operations.

    Mr. Ando - PM at CAC Croit Co., Ltd
  • In Vietnamese offshore development, technical skill is a given - passion makes the difference

    In Vietnamese offshore development, technical skill is a given - passion makes the difference

    VNEXT was chosen for their team's sincere passion and proactive drive to master challenging, high-value projects. Their flexibility in providing a dedicated, secure office space enabled a remarkably rapid product release in just six months. The project's success relied on top-tier talent using international UML diagrams to ensure seamless communication and high-quality results.

    Mr. Tsuchiya - CTO at REGAIN GROUP
  • Dedicated development team for a Japanese distribution and logistics SIer

    Dedicated development team for a Japanese distribution and logistics SIer

    VNEXT brought the Magento expertise our food service project needed, delivering high quality even under tight deadlines through calm, eager-to-learn engineers and proactive communication. By using workshops to bridge cultural gaps around Japanese business customs, their flexible, dedicated approach makes them feel like a true extension of our own team.

    Mr. Yamada - System Division & Mr. Yamamoto- Project Lead at Asno System Co., Ltd.

Numbers we're proud of

800+
Successful Projects
200
AI development projects
100+
JP-speaking BrSE
400+
Global Clients
550+
IT Professionals
~20
Years of Expertise
12
Countries
4
Representative Offices
  • 800+
    Successful Projects
  • 200
    200 AI development projects
  • 100+
    JP-speaking BrSE
  • 400+
    Global Clients
  • 550+
    IT Professionals
  • ~20
    Years of Expertise
  • 12
    Countries
  • 4
    Representative Offices

Our AI tech stack

ML & AI frameworks
TensorFlow PyTorch Keras Caffe Theano
Generative AI technologies
OpenAI GPT Stable Diffusion Meta Llama
AI-assisted coding tools
GitHub Copilot Cursor Claude Code Gemini Code Assist
Cloud-based ML services
AWS Microsoft Azure Google Cloud Platform
Languages
Python SQL C++ JavaScript
Computer vision
Stable Diffusion XL Transformers Torchvision KerasCV
Natural language processing
Falcon Llama Hermes GPT
Data mining
Scikit-Learn ARIMA/SARIMA Facebook Prophet LSTM
Data analysis & visualization
Pandas NumPy Seaborn Tableau Plotly Bokeh Dash Altair

Our insights

SAP Transportation Management (TM) : Best practices for a connected transportation system

Transportation & Logistics SAP/ERP

Learn how SAP Transportation Management helps companies cut freight costs. Explore SAP TM deployment options, key features, and the benefits of SAP in transport.

SAP Transportation Management (TM) : Best practices for a connected transportation system

SAP for logistics and transportation: modules, benefits, and implementation

Transportation & Logistics SAP/ERP

SAP for logistics connects warehouses, transport, carriers, and finance on one platform. Compare key modules, solutions, benefits and implementation steps.

SAP for logistics and transportation: modules, benefits, and implementation

SAP in smart manufacturing: Shaping the intelligent factory

Manufacturing SAP/ERP

SAP in smart manufacturing gives your plant one live view of production and a practical roadmap for building an intelligent factory, starting with a single line.

SAP in smart manufacturing: Shaping the intelligent factory

What is SAP for automotive? Key capabilities, benefits, and future trends

Manufacturing SAP/ERP

A practical overview of SAP for automotive: key solutions, modules, JIT/JIS processes, business benefits, implementation roadmap, costs, and industry trends.

What is SAP for automotive? Key capabilities, benefits, and future trends

A practical overview of SAP for automotive: key solutions, modules, JIT/JIS processes, business benefits, implementation roadmap, costs, and industry trends.

What is SAP MES? Features, benefits, and how to implement

Manufacturing SAP/ERP

SAP manufacturing execution system features, business benefits, S/4HANA integration, and implementation roadmap. SAP MES implementation services for manufacturers.

What is SAP MES? Features, benefits, and how to implement

FAQ

How do you ensure NLP models stay accurate?

Accuracy starts with the right model for the job. Our engineers match the model to your task, train it on a high quality dataset that reflects real world use, and fine tune its settings for the best results. We then test it against a separate validation set to confirm it holds up once it goes live.

How do you protect privacy and sensitive data?

Data security is never an afterthought for us. We anonymize sensitive information, encrypt it both at rest and in transit, and hold retention periods to the shortest time possible. For added control, we can deploy modern open source models directly on your own servers or virtual machines, which means your data never leaves your environment.

How long does an NLP project take to implement?

It depends on how complex the work is, what data is ready, and how much integration is involved. Managed solutions built on existing models typically go live in eight to twelve weeks. More tailored systems, such as those needing domain specific models, multiple languages, or deeper integrations, usually take three to six months.

How much data do I need for an NLP project?

That comes down to your goal and the option of adapting a pre trained model. If you are fine tuning an existing model, even a few thousand well labeled examples can perform strongly in a narrow field. Building a new model, or working with a rare language or highly specialized vocabulary, calls for considerably more labeled data.

How do NLP solutions connect with my existing systems?

Integration is part of the plan from the very start. Our solutions work alongside your CRM, ERP, knowledge bases, support platforms, and data lakes. We create APIs, microservices, or batch pipelines that feed outputs into your other systems exactly when you need them, in real time or on a schedule.

Let's talk

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